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Support
CyberImaging becomes a true business partner with its customers, helping them through every step of the process and supporting them with services and product updates after the sale. We have more experience in deploying online eyewear sites than any other vendor in the world.
Product Updates
CyberEYESVTO and CyberEYES continue to evolve with new features and functions that are suggested by our customers. CyberImaging actively involves its customers in providing suggestions for future software upgrades.
Training
We provide a complete library of online video-based tutorials to meet the turn-over challenges in your office. For more complex questions, remote diagnostic or telephone support are available to all customers under a support agreement.
System Installation
Installing and operating a CyberEyes imager is designed to be simple and quick. CyberImaging provides installation and training video tutorials and documentation for all CyberEyes customers. After the initial setup, associates will quickly become comfortable using and training others how to effectively use the CyberEyes unit during patient consultations. On-line training courses are also available from the customer's location or home computer. This option is ideal for new employees who want to learn how to operate the CyberEyes system.
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