CyberImaging
Services & Support
CyberImaging becomes a true business partner with its customers,
helping them through every step of the purchase and installation
process and supporting them with marketing materials and product
updates after the sale. Whether buying or leasing a CyberImaging
system, businesses can count on receiving professional and timely
support and service.
Hairstyles and Product Updates
CyberImaging is updated every six months with new functions and
the latest hairstyles from The Family Album and Pivot Point International.
We pride ourselves on having the most up-to-date software and hairstyle
content available on the market today. To view the latest hairstyles,
click here. Learn More.
Support and Maintenance
The fully illustrated CyberImaging User’s Guide is a good
resource for answering questions related to hardware and software
issues. For more complex questions, email or telephone support (9:00
to 7:00, EST, Monday through Friday) is available to all customers.
Click here for contact information. Learn
More.
System Installation and Training
Installing and operating a CyberImaging system is designed to be
simple and quick. However, CyberImaging provides on-site installation
and training for those customers that prefer additional assistance.
After the initial setup, associates will quickly become comfortable
using and training others how to effectively use a CyberImaging
system during client consultations. On-line training courses are
also available from the customer’s salon or home computer.
This option is ideal for new employees who want to learn how to
operate the CyberImaging system. Learn
More.
Continuous Feedback
CyberImaging actively involves its more than 700 customers in providing
suggestions for future software upgrades. Customer feedback is valued
and regularly solicited. Each year CyberImaging distributes its
‘Annual Survey of Users’ to all customers to assist
in feature and usage evaluation and in setting priorities for new
software development. Customers are also encouraged to send comments
and suggestions via email. To send a product or service suggestion,
click here. Learn More. |
